Refund policy


Food Product Policy (Important)



Due to the nature of consumable products, we do not accept returns unless:


  • Product is damaged
  • Product is expired
  • Wrong item delivered




Eligibility for Replacement



  • Must report within 48 hours of delivery
  • Provide:
    • Unboxing video/photo proof
    • Order ID




Resolution



  • Replacement OR refund will be processed within 5–7 working days after approval.